Non-personalized orders are processed and shipped within the next business day. You will receive an emailed shipment notification with tracking information once the order is complete and ready for shipment. During holidays and high sale seasons, orders may incur a slight delay due to an excessive amount of orders being fulfilled. Personalized & made to order items can spend anywhere up to 8-20 business days in production before shipping, plus shipping time. Non-personalized & Personalized combined orders will be shipped out together once the personalized pieces are complete. If you would like to receive your non-personalized items sooner, please email us at [email protected] to fill out a Credit Card authorization form for additional shipping charges.Shipping fees will vary depending on destination.
You will receive an emailed shipment notification with tracking information once the order is complete and ready for shipment.During holidays and high sale seasons, orders may incur a slight delay due to an excessive amount of orders being fulfilled.
Personalized and made to order items take approximately 8-20 business days to create and ship out. This being said, Our turnaround time is only an estimation, never a guarantee due to the unforeseen intake of orders at any given hour of the day. Every personalized item we create is processed through a systematic production procedure that is anticipated to be completed within this time frame. Since all orders are completely unique, handmade pieces there are sometimes unexpected delays. One of our customer service representatives will reach out to you if there is an issue that needs to be addressed, there is no need to worry If you order is experiencing a slight delay.
Non-personalized and Personalized combined orders will be shipped out together once the personalized pieces are complete. If you would like to receive your non-personalized items sooner, please email us at [email protected] to fill out a Credit Card authorization form for additional shipping charges.Shipping fees will vary depending on destination.
Should your gold vermeil pieces experience tarnish or fading after some time, do not worry as this is normal for any type of plated jewelry!
If worn excessively and over time, your jewelry may begin to turn or the plating may wear off. You may notice typically after 6 months of wear, your pieces may become compromised. To further explain what you're experiencing, with gold vermeil jewelry (gold plated sterling silver), it's the silver that's causing the reaction.Sterling silver isn't 100% silver. It's 92.5% silver and 7.5% alloys. The other alloys (primarily copper), are responsible for the tarnishing reaction. Tarnish can be described as a chemical reaction that happens when silver is exposed to oxygen and sulfur.
Tarnishing and fading will occur when exposed to water, in high humidity areas, and with people who have a high Ph in their skin. Skin lotions, alcohol based products, sunscreen, perfume, and hairspray can all also accelerate tarnishing/fading. Even if the jewelry was left unworn in a box over a long period of time, the environment in which the jewelry is stored can compromise it.
Gold vermeil, gold-plated, and gold-filled items can last a relatively long time with proper care and storage.
Rings are susceptible to wear and tear much faster than necklaces, earrings, and bracelets due to how often we use our hands. Please keep that in mind when purchasing any gold vermeil, gold filled, or gold plated jewelry.
If any of your items have become tarnished or faded, we offer an array of services that can restore your jewelry back to its original condition! Please contact the Customer Service team for more information.
Tel: +86 18042557005
Email: [email protected]
Address: Rm 301,Bldg 5,Wanda Plaza,Choujiang Street,Yiwu City,Zhejiang,China 322000
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